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Frequently Asked Questions
Yes, we proudly serve customers worldwide. Whether you’re based in the UAE or overseas, our support team is here to assist you.
Please email us at support@droways.com or use the “Contact Us” form and select Business Inquiry as the reason for contact. A member of our team will get back to you shortly.
We are proudly based in the United Arab Emirates with in-house manufacturing facilities. Contact us for appointment-based visits or to learn more about our operations.
Yes, we ship worldwide from our UAE-based facility. Shipping rates and delivery times depend on your location.
You can reach us through our website’s chat or any social platform.
Our products are well packed in a corrugated or wooden box with all necessary protection to ensure it won’t get damaged during shipping.